{"id":2311,"date":"2021-10-11T20:42:20","date_gmt":"2021-10-11T20:42:20","guid":{"rendered":"https:\/\/techvisits.com\/?page_id=2311"},"modified":"2021-12-31T02:43:36","modified_gmt":"2021-12-31T02:43:36","slug":"financial-services-professional-group-case-studies","status":"publish","type":"page","link":"https:\/\/techvisits.com\/?page_id=2311","title":{"rendered":"Financial Services – Professional Group Case Studies"},"content":{"rendered":"\t\t
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Financial Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Over the years, TVi has had the opportunity to partner with many well-respected financial institutions to host visits for overseas finance professionals, including technical visits to community, regional, and national banks throughout the U.S.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Community Bank Technical Visits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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American Express Call Center Overview & Tour<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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TVi received a last-minute request to arrange 8 community bank appointments for a delegation of 20 bankers from Japan (four appointments in New York and four in Chicago). \u00a0 TVi confirmed all eight appointments within one month\u2019s time and two weeks prior to the client\u2019s departure date.\u00a0 Visits were very successful and were featured in several publications, including the <\/span>Chicago Sun-Times<\/span><\/i> and <\/span>American Banker<\/span><\/i>.\u00a0 This is just one example of many such tours. Over the years, TVi has coordinated many similar community and regional bank technical visits for overseas banking delegations in such cities as Minneapolis, Boston, San Francisco, and Los Angeles.<\/span><\/p>

\u00a0 \u00a0 \u00a01.\u00a0 \u00a0Name of Group:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Banshu Bank & Tajima Shinkin Bank<\/div>
\u00a0 \u00a0 \u00a02.\u00a0 Size of Group:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 17 + 1 interpreter<\/div>
\u00a0 \u00a0 \u00a03.\u00a0 Time:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 10:00 AM – 12:00 PM<\/div>
\u00a0 \u00a0 \u00a04.\u00a0 Host:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Flushing Bank<\/div>
\u00a0 \u00a0 \u00a05.\u00a0 To Meet:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Senior Vice President<\/div>
\u00a0 \u00a0 \u00a06.\u00a0 Contents:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 <\/span>– Overview & tour of Flushing Bank<\/span><\/div><\/div>
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 – Q&A session and discussion<\/div><\/div>
\u00a0 \u00a0 \u00a07.\u00a0 Topics:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 – How to connect with local community\u00a0<\/div>
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 – How to\u00a0 compete with large chain banks<\/div>
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 – Online banking services<\/div>
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 – Employee training methods and challenges<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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SKY Perfect Customer Relations Corporation sent a delegation of 7 employees to the U.S. to study best practices and current trends in call center management, operation, and customer service. Technical Visits International successfully confirmed technical visits to 10 call center locations in multiple U.S. cities, including Salt Lake City, UT; Las Vegas, NV; and Denver, CO. These visits included call center overviews and tours of the American Express call center in Salt Lake City as well as the Barclaycard US call center in Las Vegas.<\/p>

\u00a0 \u00a0 \u00a01.\u00a0 \u00a0Name of Group:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 SKY Perfect Customer Relations Corp.<\/div>
\u00a0 \u00a0 \u00a02.\u00a0 Size of Group:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a07 + 1 interpreter<\/div>
\u00a0 \u00a0 \u00a03.\u00a0 Time:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 11:00 AM – 12:00 PM<\/div>
\u00a0 \u00a0 \u00a04.\u00a0 Host:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0American Express – Salt Lake City Call Center<\/div>
\u00a0 \u00a0 \u00a05.\u00a0 To Meet:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0– Vice President<\/div>
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 – Brick and Mortar Director<\/div>
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 – Work@Home Director<\/div>
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 – Relationship Care Leader<\/div>
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 – Business Development Leader<\/div>
\u00a0 \u00a0 \u00a06.\u00a0 Contents:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 <\/span>– Overview and tour of AMEX call center<\/span><\/div><\/div>
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 <\/span>– Q&A session and discussion<\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Financial Services Over the years, TVi has had the opportunity to partner with many well-respected financial institutions to host visits for overseas finance professionals, including technical visits to community, regional, and national banks throughout the U.S. Community Bank Technical Visits American Express Call Center Overview & Tour TVi received a last-minute request to arrange 8 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-2311","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/techvisits.com\/index.php?rest_route=\/wp\/v2\/pages\/2311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techvisits.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/techvisits.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/techvisits.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techvisits.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2311"}],"version-history":[{"count":5,"href":"https:\/\/techvisits.com\/index.php?rest_route=\/wp\/v2\/pages\/2311\/revisions"}],"predecessor-version":[{"id":6888,"href":"https:\/\/techvisits.com\/index.php?rest_route=\/wp\/v2\/pages\/2311\/revisions\/6888"}],"wp:attachment":[{"href":"https:\/\/techvisits.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}